Standard 2: Communicate Effectively

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Notes from the Backpack Podcast

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National Standards for Family-School Partnerships

Communicate Effectively


The school supports staff to engage in proactive, timely, and two-way communication so that all families can easily understand and contribute to their child’s educational experience.

National Standards 2

Goal 1:

Exchange Information Between School and Families

Are families able to receive and share information in culturally and linguistically sustaining ways?

  • Learn about and meet families’ communication preferences
  • Address access by providing interpretation, translation, and/or accommodations
  • Coordinate information-sharing across communication outlets
  • Gather family input and report back with how input was used
  • Foster transparency and enable families to follow-up
  • Co-create engagement plans for times of crisis

Goal 2:

Facilitate Parent-Teacher Communication

Does the school promote communication between families and teachers? Do the school’s efforts encourage engagement with and among the diversity of families in the community?

  • Co-develop communication expectations with families and staff
  • Provide time, training and resources for parent-teacher communication
  • Solicit teacher and family feedback on how communication is going and what could be improved

Transforming Family-School Partnerships with PTA’s National Standards – Webinar 2: Communicate Effectively

Relevant Resources


  • Explore Washington State's Language Access Policy and consider how your state can better welcome and encourage the presence of diverse cultures and the use of diverse languages



Continue Exploring the National Standards

National Standards 1

National Standards 2

Nat'l Standards_Final_3

National Standards 4

National Standards 5

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