Through this program Step #2 your PTA has two objectives:
- Gather information from your community using the required community feedback questions.
- Complete the required Community Feedback Form by the Nov. 15 deadline.
Through Step #1, your PTA should have developed a sense of how you can best reach your entire school community and learned more about the National Standards. Based on this, your PTA will gather community feedback by deploying a community feedback survey and/or hosting a listening session.
To ensure the feedback you gather is action-oriented and aligned to the National Standards for Family-School Partnerships, National PTA provides, and requires your PTA to use, specific community feedback questions.
Methods and Materials
Essential viewing: Watch or listen to this Excellence Lesson
discussing the available community feedback methods and materials that your PTA must use to complete Step #2.
Host a listening sessions:
Through this method your PTA will bring together parents, families and/or community members to discuss the provided, and required, community feedback discussion questions.
Listening sessions provide families and others the opportunity to express their opinions, share ideas, engage the community and will help your Excellence Team develop community-based ideas for addressing the areas.
Deploy a community feedback survey:
For this method, National PTA provides a survey questions that align to each of the six National Standards and the goals outlined for each Standard. You may use paper and/or digital survey options, however, you are required to use the survey questions as provided by National PTA
to ensure your feedback and efforts in the program align to the National Standards and best practices in family engagement.
To provide flexibility and customization options, however, there are (3) survey options available:
- Community Feedback Survey Goal 1 and Goal 2 Questions (52 Questions) (en español)
- Community Feedback Survey Goal 1 Questions (26 Questions) (en español)
- Community Feedback Survey Goal 2 Questions (26 Questions) (en español)
National PTA also provides template digital surveys in Google Forms that your PTA may copy and deploy to your community. Please follow this link to find directions for accessing and copying the survey options.
It is highly important you create a copy of the survey to ensure your PTA maintains ownership of the survey and survey responses.
You may include additional questions or open-ended prompts to determine the greatest needs of your school community
. This document outlines optional, additional questions
for your PTA to consider, including:
- Questions to collect demographic information to help your PTA know what communities are represented in the conversation and which voices are missing.
- Open-ended prompts to gain additional information around community needs.
- Questions about the communication methods/platforms used by the PTA to get an idea of what is and is not working.
Gather Feedback – Requirements
Survey and/or discussion questions
You will verify you deployed the required questions through the Community Feedback Form (Due Nov. 15) by sharing, for example, a link to or a download of your survey results, a photo of your tallied survey results or meeting minutes taken during a listening session. The results are collected to verify that your PTA used the required feedback questions in a valid way. We do not need all of the surveys you collected.
Number of people engaged
Each school community is so different, so there is no minimum number of survey responses required by National PTA. However, we strongly encourage you to collect as many survey responses as possible to best inform your work throughout the school year.
Analyze Community Feedback
After your Excellence Team compiles feedback from your school community, the next step is to analyze what you have learned and explore ways that your Excellence Team can make school improvements and better engage families throughout the year.
Essential viewing: Excellence Lesson 2: Analyze your community feedback: Watch the video or review the slide deck to learn tips, tools and steps that will help you analyze your survey and/or listening session data.
As part of your Community Feedback Form, you will be required to share key takeaways from your results and analysis. Consider key themes that emerged from your survey results and/or listening sessions.
- What do respondents appreciate about family-school partnerships at your school? What would they like to change?
- What surprises you about your results and why?
- In what areas is your PTA already succeeding? How can you use that success to enhance other areas of opportunity?
Through these discussions, your Excellence Team will pick one focus area to help you dig deeply and intentionally in your school improvement: education; health, safety and well-being or diversity, equity and inclusion. Choose an area of focus that you believe best represents the needs of your unique school community generally and as evident through the community feedback your gathered.
Under your chosen Focus Area, you will also select a minimum of one goal, aligned to your chosen National Standard. Refer to page 4 of the Program Leader Guide (en español) to find a complete list of the Focus Areas, Standards, and Goals.
Essential viewing: Excellence Lesson 3: Select your Focus Area and National Standard: Watch the video or review the slide deck to learn more about why you select a focus in the program and to explore recommendations and real-life examples from 2022-2024 Schools of Excellence.
We understand that your focus area may change after the Nov. 15 Community Feedback Form deadline, and that is fine. You will have an opportunity to share your intended goals and action plans during Step #3..
Analyze Community Feedback – Complete the Community Feedback Form
By November 15, your PTA will submit your Community Feedback Form in the program platform, now available here. The form has two main components:
- Your Survey Results: Share how many individuals you engaged, your method for engaging and your key takeaways. You will also verify you used the required community feedback questions in a valid manner.
- Your Initial Goals: Share your chosen Focus Area, Standard and Goal/s.
Reference this SAMPLE Community Feedback Form (en español) to prepare to complete the form by the deadline at 11:59 p.m. PST on Nov. 15. Only PTAs that submit the required Community Feedback Form by the Nov. 15 deadline are able to move forward in the and remain in consideration for the 2023-2025 School of Excellence designation.
Verify the status of your PTA's Community Feedback Form with this running list. Click the link and choose "Export to: Excel" to access an automatically updated report.