PTA Tweets
PTA Tweets
PTA on Facebook
visit our Facebook page

Front Desk Receptionist

National PTA is seeking an experienced Staff Assistant/Receptionist that understands the critical role of being face and voice of our organization. We are looking for someone with a professional presence, good phone voice, at least 1 year of non-profit front desk and/or administrative assistant experience handling multiple phone lines, working with Microsoft office products, maintaining meeting room calendars, meeting room preparation, distributing mail, assisting vendors, managing walk-ins, opening and closing procedures.

Essential Duties and Responsibilities

  • Receives and registers walk-ins and guests of the national headquarters office and maintains guest log.  Announces each visitor to appropriate staff member upon arrival.
  • Responsible for receiving, signing for and notifying appropriate staff of receipt of mail, faxes, packages and special deliveries.
  • Maintains daily staff sign-in sheet; keeps the sheet updated with daily staff schedules.
  • Acts as back-up, roll-over number for the Information Center department; screens calls to determine the nature of the inquiry and forwards the call to the appropriate staff member.  Provides answers to questions, when possible.
  • Monitors and reports internal telephone equipment problems to supervisor.
  • Assists the Human Resources Department by receiving job applicants, distributing application forms and announcing their readiness for an interview.  This material is treated in a highly confidential manner.
  • Assists with mailings and production related tasks, which may include opening, sorting and processing mail, collating, folding, stuffing, stamping and labeling materials.
  • Assists the finance department with credit card receipts and reconciliations.
  • Performs word processing, typing, proofreading, check-in of library materials, and miscellaneous assignments in support of other workgroups and functions.
  • Performs other duties, as assigned.

Required Knowledge, Skills and Abilities

  • Strong communication, listening and interpersonal skills with an extremely pleasant phone persona are necessary to work effectively with the public, membership and staff.
  • Ability to operate a multiple extension phone system is essential.
  • Working knowledge of Microsoft Office Suite of programs required, including but not limited to Microsoft Word, Excel, and Outlook.
  •  Accurate typing speed of 45 wpm is needed.
  • Must have good organizational skills, be able to multi-task, adapting to changing priorities and projects, and the ability to work independently.
  • Proficiency in all PTA competencies is needed.

Education and Experience

  • High school diploma or equivalent is required. 
  • Minimum 1-2 years of previous office experience preferably as a receptionist or general office worker is required.

National PTA offers a competitive salary, benefits, retirement plan and free parking. To apply, email resume and cover letter with salary requirements to Cover letters without salary requirements will not be considered. No phone calls, please.